Privacy Policy


Updated version dated 14/10/2022


This privacy policy applies to all websites that we own, control and operate with the services, which include our online, mobile accounting and financial product services. For the purpose of narration in privacy policy, we refer this as to 'services' hereafter. If you are availing our services, this privacy policy applies to you too!

When we say 'personal data' we mean identifiable information about you, like your name, industry, email, address, telephone number, bank account details, payment information, support queries etc. If you cannot be identified (when personal data has been aggregated and anonymised) then this privacy policy is not applicable to you. Please go through our terms of use for more information on how we treat your other data.

We may modify (or) update this privacy policy note from time to time. When a significant change is carried on, we will ensure to let you know at the soonest usually by sending you an email.

How we collect your personal data

When you visit our websites or use our services, we collect personal data. We collect it in the following manner below mentioned:

Information you provide to us directly: When you visit or use some sections our websites or service we might ask you to provide certain personal data to us. For example, we ask for your contact information when you sign up for a free trial/ respond to a job application or an email offer/ participate in community forums/ joining our social media group/ take part in training and events/ contact us with questions or request support. If you do not want to provide us with personal data, you have all the rights, but it also means you will not be able to use our websites or services.

Information we collect automatically: We collect some information about you automatically when you visit our websites or use our services, like your IP address and device type. We also collect information when you browse through our websites and services, including what pages you looked at and what links you clicked upon. This information is useful for us as it helps us get a better understanding on the browsing experience of our websites and services so that we can continue and improvise our services to achieve an enriched experience.

Some information is collected using cookies and similar tracking technologies. If you want to find out more about the types of cookies we use, why, and how you can control them, take a look at our cookies policy.

Information we get from third parties: The chunk of information we get, is directly collected from you. Sometimes we might collect personal data about you from other sources, such as publicly available data in social media, published materials or trusted third parties like our marketing and research partners. We use this information to supplement the personal data we already hold about you, in order to better inform, personalise and improve our services, and to validate the personal data you provide.

The personal data we collect shall be processed and used only for:

a. performance of a contract with you, or
b. where we have legitimate interests to process the personal data and they're not overridden by your rights, or
c. in accordance with a legal obligation, or
d. where we have your consent.

If we don't collect your personal data, we may be unable to provide you with all our services, and some functions and features on our websites may not be available to you.

If you're someone who doesn't have a relationship with us, but believe that a subscriber has entered your personal data into our websites or services, you'll need to contact that subscriber for any questions you have about your personal data (including where you want to access, correct, amend, or request that the user delete, your personal data).

How we use your data

We use your personal data to operate our websites and provide you with any services you've requested, and to manage our relationship with you. We also use your personal data for other purposes, which may include the following:

Operational communications, like changes to our websites and services, security updates, or assistance with using our websites and services

Design and create new financial services or marketing communications or any another product or service we think you might be interested

Ask you for feedback or to take part in any research we are conducting (which we may engage a third party to assist).

To support you: This may include assisting with the resolution of technical support or other issues relating to the websites or services, whether by email, in-app support or otherwise.

To enhance our websites and services and develop new ones: For example, by tracking and monitoring your use of websites and services so we can keep improving, or by carrying out technical analysis of our websites and services so that we can optimise your user experience and provide you with more efficient tools.

To protect: So that we can detect and prevent any fraudulent or malicious activity, and make sure that everyone is using our websites and services fairly and in accordance with our terms of use.

To market to you: In addition to sending you marketing communications, we may also use your personal data to display targeted advertising to you online – through our own websites and services or through third party websites and their platforms.

To analyse, aggregate and report: We may use the personal data we collect about you and other users of our websites and services (whether obtained directly or from third parties) to produce aggregated and anonymised analytics and reports, which we may share publicly or with third parties.

How we share your data

There may be times when we need to share your personal data with third parties. We will only disclose your personal data that is limited and necessary to:

Third party service providers and partners who assist and enable us to use the personal data to, for example, support delivery of or provide functionality on the website or services, or to market or promote our goods and services to you.

Regulators, law enforcement bodies, government agencies, courts or other third parties where we think it's necessary to comply with applicable laws or regulations, or to exercise, establish or defend our legal rights. Where possible and appropriate, we will notify you of this type of disclosure

An actual or potential buyer (and its agents and advisors) in connection with an actual or proposed purchase, merger or acquisition of any part of our business

International data transfer

When we share data, it may be transferred to, and processed in, countries other than the country you live – such as to the United States, where our data hosting provider's servers are located. These countries may have different laws. Rest assured, where we disclose personal data to a third party in another country; we put safeguards in place to ensure your personal data remains protected as per the terms of use. For further information, please contact us through email to the designated officer defined in this privacy webpage below.

Data Security

We consider data security seriously and will strive at all times to ensure that your personal information is protected against unauthorised or accidental access or erasure. We maintain this commitment to data security by implementing appropriate physical, electronic and managerial measures to safeguard and secure your personal information. Our web servers are protected with state of art "firewalls", maintained periodically and monitored round the clock to prevent any unauthorised access. All practical steps are taken to ensure that personal data are not be kept longer than necessary and will comply with all legal, statutory and regulatory requirements concerning the retention of personally identifiable information.

Retention of data

We retain your data during the entire period of services until it gets expired /terminated. After the contract, the data provided is archived and cannot be fetched from our system. This data shall be retained for a reasonable period of time consistent with data retention policy and to comply statutory obligations. You can contact us to have your data removed completely after reasonable time and the same will be considered as per policies prevailing at that time.

Your rights

It's your personal data and you have rights relating to it which we hold for processing. When it comes to marketing communications, you can ask us not to send you these at any time – just follow the unsubscribe instructions contained in the marketing communication, or make your request from the privacy webpage.

You have all the rights to:

• know what personal data we hold about you, and to make sure it's correct and up to date,
• request a copy of your personal data, or ask us to restrict processing your personal data or delete it,
• object to our continued processing of your personal data,
• You can exercise these rights at any time by making a written request to the designated officer below mentioned.

If you're concerned about the details of personal data we hold about you or you have certain questions or feedback for us on this privacy policy, our websites or services, please do not hesitate to contact the designated officer below mentioned. We will review and investigate your complaint, and try to get back to you at the earliest. We prefer to communicate with you by email which ensures that you are put in contact with the designated person, for the right location, and in accordance with any regulatory time frames.


Legal & Compliance Officer,
NetAcct Solutions Private Limited,
Email ID: